Website Disclosure

AFC helps clients identify the type of support they may require and facilitates introductions to relevant third-party professionals and financial-services organisations.

The final disclosure must define the precise service scope, eligibility criteria and limits of AFC’s role. It must make clear which services, if any, AFC directly provides and which are provided independently by third parties.

Website material is general in nature and is not presented as personal financial, legal, taxation or credit advice. The approved disclosure should explain when regulated advice may be required and who is responsible for providing it.

Do not act on website information as though it considers your objectives, financial situation or needs. Consider obtaining appropriately authorised professional advice before making a financial decision.

An introduced provider is responsible for describing its service, scope, authorisations, fees, risks, privacy practices and engagement terms. An introduction does not guarantee that a provider is suitable for a person’s circumstances or that a particular outcome will be achieved.

Document AFC’s actual provider-selection, review and monitoring process before making any claim about vetting, licences, qualifications or service standards. Clients should make their own enquiries and verify relevant credentials through official sources.

State whether AFC receives or pays any referral fee, commission, benefit or other consideration; how it is calculated; when it applies; and how it may influence an introduction. If no benefit applies, publish that statement only after it has been verified.

Describe how actual or potential conflicts of interest are identified, disclosed and managed. Add any consent or acknowledgement required before an introduction.

Provide the approved Financial Services Guide or other disclosure documents only if applicable, current and correctly attributed. Explain which entity and representative the document covers.

The final Privacy Policy should align with the information-sharing process. The Complaints Process should identify the responsible entity, internal contact, confirmed response time and external dispute-resolution information where applicable.